SFI's Privacy Policy & Anonymity

Why This Policy Matters | Your privacy and anonymity is important to us. This policy explains what information we collect, why we collect it, and how we keep it safe.

If you’re wondering what “internet privacy” means, here’s the simple version |
When you visit our website, sign up for programs, donate, or contact us, you share information with us. That information might include your name, email, phone number, or details about the services you need. We promise to protect that information and only use it for the reasons we explain here.

We may collect-

• Basic contact details (name, email, phone number)
• Information about services you request or receive
• Health-related details you share voluntarily for recovery programs
• Demographic data (like age or zip code) to check program eligibility
• Technical data (like your device type or location) when you use our website

Health-related data may include-

• Past, present, or future physical or mental health status
• Substance use disorder recovery information
• Treatment history or support services you’ve used

We use your information to-

• Provide recovery and housing services
• Coordinate volunteer, donation, and in-kind sponsorships efforts
• Improve our programs and community outreach
• Comply with legal requirements
• Share updates about events and resources

We do NOT sell your data. We only share it when necessary to provide services or if the law requires it.

Cookies and Online Tracking | We use cookies—tiny bits of data, not the edible kind—to understand how our site is used and improve your experience. Think of cookies as helpful tools for recovery: they allow us to learn what works best without ever compromising your privacy. Your information is anonymized and combined with others, so no one sees your personal details. By accepting cookies, you’re helping us create a safer, more supportive space for everyone.

You have the right to-

• Ask if we collect or share your information
• Request a copy of your data
• Ask us to delete your data
• Withdraw consent for us to use your data

To exercise these rights, email us at: [email protected] or [email protected]

How We Keep Your Information Safe | We use secure systems and strict procedures to protect your data from unauthorized access, misuse, or loss. This includes password protection, encrypted storage, and limited access by trained staff.

Changes to This Policy | If we make big changes to this policy, we’ll let you know before they take effect.

Contact Us | For questions or privacy-related requests-

• Email | [email protected] OR [email protected]
• Phone: | 724-228-1206
• Mail | Serenity Farms, Inc., 75 E. Maiden Street, Suite 208, Washington, PA15301
• Fax | 724-228-6450

Last Updated | October 1, 2025
Organization Type: 501(c)(3) Nonprofit